Privacy Policy

Last Updated: June 12, 2025
 
JumpStJohns.com (“we,” “us,” or “our”), operated by JUMP ST. JOHNS LLC, provides party rental services, including bounce houses, tents, tables, chairs, and other event equipment through the website www.jumpstjohns.com (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or interact with us, including via text messaging.
 
By using our Site or services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or services.
 

1. Information We Collect

We collect information you provide directly, information gathered automatically, and information from third parties. The types of information include:
 
a. Personal Information
  • Contact Information: Name, email address, phone number, mailing address, or billing address when you book rentals, request quotes, or contact us.
  • Event Information: Event details, such as date, location, and rental preferences, provided during bookings.
  • Payment Information: Credit card or other payment details processed via secure third-party payment processors (we do not store payment information directly).
  • Account Information: Username, password, and preferences if you create an account.
b. Text Messaging Opt-In Data
 
When you opt in to receive text messages (e.g., for booking confirmations, reminders, or promotions), we collect your phone number and consent to contact you via SMS.
 
c. Automatically Collected Information
  • Usage Data: Details about your interactions with our Site, such as pages visited, time spent, and links clicked.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies, web beacons, and similar technologies to improve Site functionality, analyze performance, and personalize content. You can manage cookies via browser settings.
d. Third-Party Information
  • Analytics Providers: Aggregated Site usage data from tools like Google Analytics.
  • Social Media or Partners: Information like usernames or profile details if you interact with us via social media or third-party services, subject to their policies.

2. How We Use Your Information

We use your information to provide, enhance, and promote our services, including:
  • Processing and fulfilling rental bookings or inquiries.
  • Sending booking confirmations, reminders, or updates via email or text (if opted in).
  • Communicating about your event, account, or customer service needs.
  • Personalizing your Site experience, such as recommending rental items.
  • Analyzing Site usage to improve functionality.
  • Sending promotional offers or newsletters (you can opt out anytime).
  • Complying with legal obligations or protecting our rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:
  • Service Providers: With trusted third-party vendors (e.g., payment processors, email platforms, or hosting services) who assist our operations, bound by contracts to protect your data.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred with safeguards.
  • Legal Requirements: To comply with laws, regulations, or legal processes (e.g., subpoenas).
  • Protection of Rights: To protect our rights, property, safety, or that of our customers or the public.
Text Messaging Disclosures
 
JUMP ST. JOHNS LLC may disclose Personal Data and other information as follows:
  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
  • Additional Disclosures:
    • Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.
    • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices and Rights

You have control over your information and communications:
  • Opt-Out of Marketing: Unsubscribe from marketing emails via the “unsubscribe” link or contact us. For texts, reply “STOP” to any message or contact us.
  • Cookies: Disable cookies in your browser, though this may limit Site functionality.
  • Access and Update: Request access to, correction of, or deletion of your personal information by contacting us (subject to legal limits).
  • California Residents: Under the CCPA, you may request access to, deletion of, or details about the sharing of your information. Contact us to exercise these rights.
  • Do Not Track: Our Site does not respond to “Do Not Track” signals, but you can manage tracking via cookie settings.

5. Text Messaging Communications

If you opt in to text messages, we may send transactional messages (e.g., booking confirmations, delivery updates) or promotional messages (e.g., offers). Opt out anytime by replying “STOP” or contacting us. Standard message and data rates may apply per your mobile carrier. We comply with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
 

6. Data Security

We use reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is fully secure, and we cannot guarantee absolute security. Protect your account credentials and notify us immediately of suspected unauthorized access.
 

7. Children’s Privacy

Our Site and services are not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data, we will delete it. Contact us if you believe we have collected such information.
 

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our Site with the “Last Updated” date. Check periodically for changes.
 

10. Contact Us

For questions, requests, or concerns about this Privacy Policy or your information, contact us at:
 
JUMP ST. JOHNS
Email: hello@jumpstjohns.com